100% Satisfaction! Before placing your order, please be sure that the part will fully meet your needs. Please message us with any questions. We can also help answer any fitment questions. If an item is faulty or not as expected, please contact us right away. Should you need to return an item you must contact us within 30 days of receiving the item for a return authorization. Shipping fees are non-refundable and return shipping is paid by the customer. We ship within 1-3 business days of payment received. Please message us for special International shipping rates. We take great care in packaging our items for shipment. In the event of shipping damage, buyer is responsible for contacting the shipper to resolve any shipping insurance claims. Shortages or discrepancies in items received must be reported directly to the seller within 48 hours of shipment received for any adjustment to occur. Most items are new old stock. If the original package is included it may show signs of wear. You will receive the same item that is pictured in the listing. If you have any questions, please contact us. Thank you!